Spa Etiquette

Advance booking. Our books fill up fast, especially during the summer, so book as far in advance as possible. Want to avoid the crowds? Check out our calendar under ‘Hot Dates for Groups” link. Your date will be held with a credit card.

Cancellation. Unexpected things do happen, and sometimes it’s impossible to keep an appointment. If you must cancel, give the spa as much advance notice as possible. Your money will be refunded if you cancel 48 hours prior to your appointment.

Medical Conditions. If you have any type of medical condition, be sure to mention it when you book an appointment. Certain treatments may not be advisable for you. Also, tell the technician if you are wearing contact lenses before you have a facial.

Mixing activities and spa-going. On the day of treatment, try to stay out of the sun and avoid alcoholic beverages. Also don’t schedule a physically demanding endeavor after a spa appointment. When in doubt, contact the spa to ask whether it is advisable to engage in a particular activity prior to your appointment.

Valuables . In order to avoid all worries and stress, leave all jewelry and valuables in your hotel safe or at home.

Punctuality . Ideally arrive 15 minutes early so you can enjoy an unhurried transition into the spa. If you are late, your treatment time will be shortened. After a treatment, it’s customary to vacate the room within five or ten minutes.

Nudity . The idea of going au naturel is very scary to some people, but don’t let that stop you from enjoying the spa. If modesty is an issue, undress to your level of comfort. You will always be covered by a sheet and when you move from room to room a robe and slippers will be provided.

Communicating your preferences. Be certain to speak up. All aspects of treatment can be modified to your taste: amount of light, kind (or absence) of music, room temperature, and whether or not you choose to have a conversation or enjoy your treatment in silence. If you want the therapist t give you a deeper massage or gentler, let her know. Also, feel free to ask questions. Your therapist will enjoy knowing your thoughts and clarifying any issues you may have.

Shaving . If you must shave, do so at least two hours before your scheduled appointment, particularly if you’re a man receiving a facial or a woman receiving any kind of scheduled bodywork. If you are having a pedicure we ask you not to shave your legs the day of your appointment.

 Eating and drinking . Try not to eat much before a treatment. Do not consume alcohol before a massage.

Children . A spa is a great place to get a little alone time, so it’s best to not bring children.

Cell phones . Leave phones and electronic devices at home or in your room, or turn them off before entering the spa.